Paul Lee

Director of Services & Customer Success
Asia Pacific

Paul was appointed Director of Services and Customer Success for ExactTarget Asia Pacific in September 2010. He has a proven track record of success in building and leading Consulting and Delivery Practices for best of breed software companies throughout the region.

Paul is a veteran of the IT&T industry with more than 16 years of experience across domains including Interactive & Digital Marketing, Contact Centre and Telecommunications and has held senior roles in companies such as Unica (an IBM Company), Genesys (an Alcatel-Lucent Company) and Telstra. Most recently, Paul was Director of Services Asia Pacific for Unica and Director Professional Services for Genesys where he was responsible for creating highly successful Services businesses with astonishing results.

Paul is passionate about customer success and excels in strategic planning, operational management and has extensive experience delivering complex IT programs with a deliberate emphasis on ensuring business outcomes by using market leading technologies combined with best-practice deployment methodologies.