World-Class Client Support
Introducing a New Approach to Customer Success
Over the years, we've discovered that no one person can be everything to our valued clients. That's why we've created a multi-faceted approach to your success. It's our mission to set you up for ongoing success long after your short-term goals have been met or your services budget has been spent.
Relationship Managers
ExactTarget Relationship Managers are proactive, strategic consultants who understand your goals and objectives and actively identify solutions to meet your unique needs. Relationship Managers are dedicated to your marketing cause, and act as a resource to help you tackle your bigger, broader initiatives.
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Global Support
ExactTarget's Global Support Team is a fully-staffed team of Global Support Specialists who are committed to helping you maximize your investment in our Software, Services, and Solutions—24 hours-a-day, 7 days-a-week. Read More »
3sixty
3sixty is an online social networking community that connects more than 20,000 marketers...exclusively for ExactTarget customers and partners. Read More »
Premium & Platinum Support
In addition to our 24/7, 365 days-a-year complimentary technical support, we offer both Premium and Platinum Support for customers seeking additional resources.
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