ExactTarget Global Support
Committed to You, 24/7, 365 Days-a-Year
ExactTarget's Global Support is a fully-staffed team of Technical Support Specialists who are committed to helping you maximize your investment in our Software, Services, and Solutions—24 hours-a-day, 7 days-a-week. Whether you need immediate technical troubleshooting help or have functionality or feature activation questions, our Global Support team is ready to help you solve your unique business challenges.
Our live team of technical experts can help with:
- Problem/Resolution Scenarios
- Documentation Requests
- Best Practices
- Deliverability Assistance
- Account Changes and Administration
- Requests for Additional Features, Functionality, and/or Messaging Volume
No matter where you fall in the customer lifecycle, you won't find another interactive marketing provider who's as committed to your success as we are. And if you're seeking additional resources, our Premium and Platinum Support offerings provide a personalized technical support experience, designed for your specific needs. Regardless of your challenge it's our mission to set you up for ongoing success long after your short-term goals have been met or your services budget has been spent.
To reach this team, send an email to or call 1800 078 188, US call +1 1-866-558-9823 or UK call +44 (0) 808 101 708.