Premium Support

Ensure access to highly-technical support resources

ExactTarget's Premium Support engagement gives you ongoing access to a highly-technical team of Support Engineers so you always have the resources needed to answer your most complex technical questions.

During your Premium Support engagement, you will work with a talented team of Support Engineers who will provide:

• Ongoing support throughout the term of your ExactTarget contract
• Deep ExactTarget application, productized integrations, and programming expertise and in-depth trouble shooting
• Technical support via a direct phone line and email (bypassing standard technical support)
• 24-hour, year-round phone and email support

Save your marketers from having to act as technical support middle-men, streamline your testing cycles, and reduce your research and development time with a Premium Support engagement.